Amazon QuickSight launches Histogram, new languages, and cross region APIs

Amazon QuickSight now includes Histogram as a new chart type. Histogram allows you to categorize/bin data points within defined ranges of a metric and visualize the distribution of specific metrics. QuickSight supports this categorization by interval size or number of bins. For example, for retail businesses, you can visually categorize products based on the range of customer satisfaction scores to analyze improvements over time. Learn here about Histograms.

Announcing Enhanced Smart Home Analytics

Posted by Toni Klopfenstein, Developer Advocate

When creating scalable applications, consistent and reliable monitoring of resources is a valuable tool for any developer. Today we are releasing enhanced analytics and logging for Smart Home Actions. This feature enables you to more quickly identify and respond to errors or quality issues that may arise.

Request Latency Dashboard

You can now access the smart home dashboard with pre-populated metrics charts for your Actions on the Analytics tab in the Actions Console, or through Cloud Monitoring. These metrics help you quantify the health and usage of your Action, and gain insight into how users engage with your Action. You can view:

  • Execution types and device traits used
  • Daily users and request counts
  • User query response latency
  • Success rate for Smart Home engagements
  • Comparison of cloud and local fulfilment interactions

Successful Requests Dashboard

Cloud Logging provides detailed logs based on the events observed in Cloud Monitoring.

We’ve added additional features to the error logs to help you quickly debug why intents fail, which particular device commands malfunction, or if your local fulfilment falls back to cloud fulfilment.

New details added to the event logs include:

  • Cloud vs. local fulfilment
  • EXECUTE vs. QUERY intents
  • Locale of request
  • Device Type

You can additionally export these logs through Cloud Pub/Sub, and build log-based metrics and alerts for your development teams to gain insights into common issues.

For more guidance on accessing your Smart Home Action analytics and logs, check out the developer guide or watch the video.

We want to hear from you! Continue sharing your feedback with us through the issue tracker, and engage with other smart home developers in the /r/GoogleAssistantDev community. Follow @ActionsOnGoogle on Twitter for more of our team’s updates, and tweet using #AoGDevs to share what you’re working on. We can’t wait to see what you build!

Amazon Connect allows you to continue engaging with your customer after an agent hangs-up

You can set a contact flow after an agent disconnects from a customer call by transferring them to an automated flow. Previously, contact-center administrators did not have a native way to configure the customer experience when an agent hung up; including conducting a post-call survey, placing a customer back into a queue, or scheduling a queued call back. Now, you can define your customer interaction when an agent disconnects by adding the ‘Set disconnect flow’ block to your contact flow.

Join the “Hey Google” Smart Home Virtual Summit

Posted by Toni Klopfenstein, Developer Relations

Over the past year, we’ve been focused on building new tools and features to support our smart home developer community. Though we weren’t able to engage with you in person at Google I/O, we are pleased to announce the “Hey Google” Smart Home Virtual Summit on July 8th – an opportunity for us to come together and dive into the exciting new and upcoming features for smart home developers and users.

Join us in the keynote where Michele Turner, the Product Management director of the Smart Home Ecosystem, will share our recent smart home product initiatives and how developers can benefit from these capabilities. She will also introduce new tools that make it easier for you to develop with Google Assistant. We will also be hosting a partner panel, where you can hear from industry leaders on how they navigate the impact of COVID-19 and their thoughts on the state of the industry.

Registration is FREE! Head on over to the Summit website to register and check out the schedule. Events will be held during EMEA, APAC, and AMER friendly times. We hope to see you and your colleagues there!

Kernel Live Patching for Amazon Linux 2 is now generally available

Kernel Live Patching enables customers to patch security vulnerabilities and bugs in the Linux kernel without reboots or disruptions to running applications. As a result, Amazon Linux 2 customers benefit from improved service availability and a better security posture. This feature is now generally available to all Amazon Linux 2 customers, free of charge.

Information about Price Adjustments Related to Reduced Value Added Tax in Germany from July 1st

The German Government is temporarily reducing value added tax (VAT) from July 1st until December 31st this year. The German tax rates will change from 19% to 16% (regular VAT rate) and from 7% to 5% (reduced VAT rate). It is the aim of the German Government that retailers pass on the reduction to customers through lowered prices.

While this is not a required action for your published apps on the Amazon Appstore, you may choose to update the List Price of your apps and in-app purchasable items sold in Germany for the duration of the VAT reduction.

Before you apply any changes to the List Price for your apps and n-app purchasable items sold in Germany, please take note of the following:

  • Changing the List Price for the “” Marketplace will also impact the calculation of Royalties for apps sold in Austria (AT), where at the moment there is no VAT reduction.
  • If you plan to update the List Price for a subscription, please make sure to carefully read the documentation on how to Update Subscription Price on the Amazon Appstore Developer Portal. The system behavior for a given subscriber depends on the price that the subscriber is currently paying.

If you would like to lower the list price for your apps, you can follow the steps below on the Amazon Developer Console:

  • Go to “App List” and select the app where you would like to lower the list price
  • For Paid Apps, go to “Availability and Pricing” and edit pricing for the “” marketplace
  • For editing In-App Items, go to the “In-App Items” tab. For each In-App Item, edit the list pricing for the “” marketplace.

If you have any additional questions, please contact Amazon Appstore Developer Support.

Amazon Appstore Team