AWS has published a service level agreement (SLA) for AWS RoboMaker. The SLA provides availability guarantees for AWS RoboMaker Simulation.
AWS will use commercially reasonable efforts to make AWS RoboMaker available with a Monthly Uptime Percentage, as described below, for each AWS region, during any monthly billing cycle (the “Service Commitment”). In the event AWS RoboMaker does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the AWS RoboMaker Service Level Agreement.
This SLA is now available in all regions where AWS RoboMaker is available. For more information on where AWS RoboMaker is available, see the AWS region table. Please visit the AWS RoboMaker product page to learn more.